Luminously Privacy and Cookies Policy
Effective Date: September, 2023
We at Luminously (“we”, “us”, “our”, and “Luminously”) are committed to respecting and protecting your privacy and complying with all applicable privacy laws and regulations. Please review our current privacy policy, which contains important information about our practices in collecting, storing, processing, using, transferring, and disclosing your personal information or other confidential information about you (“Privacy Policy”). By visiting or accessing our website and/or using our services in anyway you agree to the terms and conditions of this Privacy Policy and collection and processing of your personal information and other data by us as specified herein.
We would like to remind you that third parties, such as creators and social media platforms may have their own applicable privacy policies and rules that govern their personal information collection, storage, use, disclosure, transfer, and processing practices. Luminously is not responsible for third party privacy policies and/or their personal information processing related practices. We strongly encourage you to read all additional third party privacy policies or statements applicable to the collection, use, storage, transfer, and processing of your personal information and other data. This privacy policy does not apply to any third-party websites, services, or applications even if they are accessed or accessible through our services or our website.
This Privacy Policy may be updated from time to time; at our sole discretion we may provide you with notifications regarding updates to this Privacy Policy or choose not to do so. Regardless of receiving any update notice, you are bound by this Privacy Policy. We recommend you review this Privacy Policy from time to time and monitor this page for modifications and updates.
Collection and processing of data including personal information
In the process of providing our services to you and your accessing or using of our website, we may collect and process various categories of information from you including your personal information. For the purpose of this Privacy Policy, “Personal Information” means information about an identifiable individual. We may collect, maintain, store, use, transfer, and process Personal Information and other data in respect to individuals with whom we interact and/or work with (“Processing”). We may be Processing your Personal Information and other data in the course of you accessing and using our website or your use of our services. For example, we may Process:
your contact information such as names, email addresses, addresses, zip codes, telephone numbers;
your social media profile information (usernames, social media handles and other social media related data);
your demographic information and information about individual preferences;
IP addresses, type of browser, internet service provider, date/time stamp, exit pages, number of clicks, track user movements around our website;
survey information, your comments to us, and communications with us;
Personal Information and/or confidential information about you that third party service providers share with us (who collect information on our or your behalf in order to provide services to us, so that Luminously can provide its services to you); and
Personal Information or confidential data that you may transmit to or share with us and/or authorize us to obtain in connection with your use of this website and/or our provision of services to you.
How we use your personal information and other data collected from you
We may use the information we collect from you to:
provide our services to you;
respond to your requests, questions, comments, and provide customer support;
monitor the performance of our services;
interact with you, including to notify you regarding products and services that may be of interest to you;
inform you about important changes to this Privacy Policy, our Terms of Service, or other important matters;
tailor the content we display to you in our services, our website, and communications, including advertising, offer products and services;
any other reasonable purpose to which you provide consent to;
manage, operate, and improve our services and grow our business, including understanding our customer base and the effectiveness of our marketing, events, promotional campaigns, and publications, and diagnose or fix technology related problems; and
comply with legal requirements and industry standards, detect, investigate, and prevent activities that may violate our policies or be fraudulent or illegal, and protect the rights of Luminously, you, or others.
Storage
We only keep your Personal Information or other data as long as it is necessary to fulfill the purposes for which it was collected. We also keep any information that is required by law.
How do we share your information
Employees, Agents, Officers, Directors, Contractors and Affiliates. We may share your Personal Information or other data with our employees, agents, officers, directors, contractors, and affiliates in order to provide our services to you.
Service Providers. We may share your information including Personal Information with third party service providers that we believe need the information to perform a technology, business, or other professional function for us in order for us to provide our services to you.
Analytics. We may partner with analytics providers, who collect information via tracking technologies to assist us with measuring website visits and traffic so we can measure and improve performance related matters.
Aggregated or de-identified data. We may use and/or share information in an aggregated or de-identified manner at our discretion, including for research, analysis, modeling, marketing, and improvement of our services.
Legal. We may share your information, including Personal Information, where necessary to comply with applicable laws and regulations, to respond to requests from law enforcement agencies or other government authorities or third-parties, as permitted by law and without your consent when it is necessary to protect our customers, employees, or property; in emergency situations; or to enforce our rights under our terms of service and policies.
Your Consent. We may share your Personal Information, data, and confidential data with other parties if you provide us with your consent in writing.
Cookies
When you interact with our website, certain information about your use of our website is automatically collected by our use of cookies. This includes:
Usage details about your interaction with our website (such as the date, time, and length of visits, and specific pages or content accessed during the visits, search terms, frequency of the visits, and referring website addresses);
Device information including the IP address and other details of a device that you use to connect with our website (such as device type and unique device identifier, operating system, browser type, mobile network information, and the device’s telephone number); and
Location information where you choose to provide the website with access to information about your device’s location.
Much of this information is collected through cookies, web beacons, and other tracking technologies, which may be operated by us or our partners who assist us in serving ads or providing other services to you.
Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Contact forms on our website
By submitting your Personal Information on our website via the contact form feature and providing us with your email address and other information, you consent to the collection and processing of your Personal Information by Luminously. We may use your email address and information to contact you directly regarding your questions and concerns and for advertising or marketing related purposes.
Right to information
On your request, Luminously will inform you in writing or other means necessary as soon as possible and in accordance with applicable laws and regulations whether and what personal data relating to you has been stored by us. You can contact us at policy@luminouslygroup.com should you have any inquiries about your data. If incorrect information is stored despite our efforts to ensure that data is accurate and up to date, we will correct it for you at your request.
Contact us
If you have questions, concerns, or requests regarding this Privacy Policy or processing of your data, please email us directly at policy@luminouslygroup.com.